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Summary: Employees should use standard accounts for email, web browsing, and everyday work. Administrator access should be limited to approved IT tasks and protected with a separate account. Administrator access often starts with one request. An employee needs to install a printer, update a specialist program, or change a setting on their computer. Giving them […]

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The 30-Minute IT Check Every Small Business Should Do Once a Month

  • Silence Dogood
  • September 30, 2026
  • 6 min read

Summary: Most IT problems don’t appear out of nowhere. Backups quietly stop running, updates sit unfinished for weeks, and old staff accounts stay switched on for months. A short check once a month catches these while they’re still cheap to fix. This post covers the six things to look at. Most owners only look at […]

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How to Keep Your Business Running When Microsoft 365 Goes Down

  • Silence Dogood
  • September 25, 2026
  • 7 min read

Summary: The tools that run your business, like Microsoft 365, your accounting app, or your booking system, are reliable most of the time, but they do go down. When one does, work can stop for hours, and you often can’t do anything but wait for the provider to fix it. A simple plan keeps your […]

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OneDrive or SharePoint? Where Your Business Files Should Live

  • Silence Dogood
  • September 20, 2026
  • 7 min read

Summary: If your business uses Microsoft 365, you have both OneDrive and SharePoint, and files usually end up scattered across them with no clear rule. OneDrive is for your own work, and SharePoint is for files the team shares. Getting this right makes files easier to find, safer when someone leaves, and easier to recover […]

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Is Your Business Website a Security Risk?

  • Silence Dogood
  • September 15, 2026
  • 7 min read

Summary: Most small-business websites run on WordPress, and the biggest risk is usually old plugins that nobody has updated. Attackers scan the web for these known weak spots and use the sites they find to spread malware, post spam, or steal what visitors type into forms. Keeping the site and its plugins updated, and knowing […]

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How to Spot a Scam Email Now That They Look Real

  • Silence Dogood
  • September 5, 2026
  • 7 min read

Summary: Scammers now use AI to write their phishing emails, so the spelling and grammar mistakes that used to give them away are gone. The UK’s National Cyber Security Centre and the FBI both warn that AI makes these messages cleaner, more personal, and harder to spot. The way to catch them now is to […]

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More good news for accessibility in Windows 11

  • Silence Dogood
  • November 10, 2025
  • 3 min read

Ever stare at a chart or image in a document, knowing it matters but not quite understanding it? There’s something new in Windows 11 that’s about to remove that problem. Find out more here.

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Better battery life for Windows 11 laptops

  • Silence Dogood
  • November 3, 2025
  • 3 min read

Wish your laptop could last longer on a single charge? Big changes could be on the way that help your team work smarter (and stress less about finding outlets).
Learn more about this business-boosting improvement from Microsoft and Windows 11…

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Outlook will flag your most important emails

  • Silence Dogood
  • October 27, 2025
  • 2 min read

Your inbox is about to get a powerful new ally. Find out how Outlook’s latest feature could help you cut through the noise of junk and spot the emails that really matter (and save time too)…

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Half of staff have too much access to data

  • Silence Dogood
  • October 20, 2025
  • 3 min read

Do you know who in your business can access your critical data right now?
The risks that come along with that can be bigger than you think. Our latest tech update explains why this matters and what smart businesses are doing about it…

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