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Why Guest Wi-Fi Should Be Separate From Your Business Network

  • Silence Dogood
  • October 20, 2026
  • 8 min read

Summary: Guest Wi-Fi should provide internet access while blocking connections to your internal business network. A different Wi-Fi name and password do not confirm that the networks are separated. The router, access points, and firewall must also be configured to prevent guest devices from reaching internal systems. Offering Wi-Fi to customers, contractors, and visitors is […]

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What Happens to Your Data When You Cancel a Cloud Service?

  • Silence Dogood
  • October 15, 2026
  • 9 min read

Summary: Before canceling a cloud service, export your data and confirm that the files can be opened or imported. Move any connected applications and sign-ins, then check the provider’s current rules for access, billing, retention, and deletion. A cloud service may hold years of customer records, documents, emails, invoices, project history, or staff activity. If […]

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Should Employees Use Personal Devices for Work?

  • Silence Dogood
  • October 10, 2026
  • 11 min read

Summary: Allow personal devices only for approved work, through approved apps, and when the device meets your security requirements. Use company-owned devices for administration, sensitive work, or jobs that require large amounts of data to be stored locally. Employees often use personal devices for work before the business has made a decision about it. They […]

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Summary: Employees should use standard accounts for email, web browsing, and everyday work. Administrator access should be limited to approved IT tasks and protected with a separate account. Administrator access often starts with one request. An employee needs to install a printer, update a specialist program, or change a setting on their computer. Giving them […]

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The 30-Minute IT Check Every Small Business Should Do Once a Month

  • Silence Dogood
  • September 30, 2026
  • 6 min read

Summary: Most IT problems don’t appear out of nowhere. Backups quietly stop running, updates sit unfinished for weeks, and old staff accounts stay switched on for months. A short check once a month catches these while they’re still cheap to fix. This post covers the six things to look at. Most owners only look at […]

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How to Keep Your Business Running When Microsoft 365 Goes Down

  • Silence Dogood
  • September 25, 2026
  • 7 min read

Summary: The tools that run your business, like Microsoft 365, your accounting app, or your booking system, are reliable most of the time, but they do go down. When one does, work can stop for hours, and you often can’t do anything but wait for the provider to fix it. A simple plan keeps your […]

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OneDrive or SharePoint? Where Your Business Files Should Live

  • Silence Dogood
  • September 20, 2026
  • 7 min read

Summary: If your business uses Microsoft 365, you have both OneDrive and SharePoint, and files usually end up scattered across them with no clear rule. OneDrive is for your own work, and SharePoint is for files the team shares. Getting this right makes files easier to find, safer when someone leaves, and easier to recover […]

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Is Your Business Website a Security Risk?

  • Silence Dogood
  • September 15, 2026
  • 7 min read

Summary: Most small-business websites run on WordPress, and the biggest risk is usually old plugins that nobody has updated. Attackers scan the web for these known weak spots and use the sites they find to spread malware, post spam, or steal what visitors type into forms. Keeping the site and its plugins updated, and knowing […]

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How to Spot a Scam Email Now That They Look Real

  • Silence Dogood
  • September 5, 2026
  • 7 min read

Summary: Scammers now use AI to write their phishing emails, so the spelling and grammar mistakes that used to give them away are gone. The UK’s National Cyber Security Centre and the FBI both warn that AI makes these messages cleaner, more personal, and harder to spot. The way to catch them now is to […]

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More good news for accessibility in Windows 11

  • Silence Dogood
  • November 10, 2025
  • 3 min read

Ever stare at a chart or image in a document, knowing it matters but not quite understanding it? There’s something new in Windows 11 that’s about to remove that problem. Find out more here.

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